Jeśli przechodzisz do tej sekcji, najprawdopodobniej otrzymałeś od nas list. Powodem, dla którego go otrzymałeś jest albo brak uiszczenia opłaty za korzystanie z węgierskich płatnych dróg i autostrad, albo fakt, że e-winieta nie była ważna w momencie kontroli.
Nieprawidłowa e-winieta
Jakie mogą być przyczyny nieważności e-winiety w momencie kontroli?
- E-winieta straciła ważność lub jej ważność jeszcze się nie rozpoczęła – należy sprawdzić, czy moment kontroli, data i godzina, mieścił się w okresie ważności podanym na e-winiecie. Zgodnie z prawem* od momentu wjazdu na płatny odcinek drogi masz do dyspozycji 60 minut na zakup ważnej e-winiety. Jeśli kontrola wydarzyła się poza okresem obowiązywania winiety, możesz zostać obciążony dodatkową opłatą. W takich sytuacjach zalecamy uregulowanie zaległej kwoty z naszego listu przed upływem 60 dni. Jeśli otrzymałeś od nas wiele powiadomień, odwiedź sekcję . Maksymalizacja.
- Błędny numer rejestracyjny – numer rejestracyjny na odcinku kontrolnym winiety lub w komunikacie potwierdzającym różni się od numeru rejestracyjnego pojazdu. W pewnych warunkach prawnych możesz skorzystać z procedury korekty. Aby uzyskać więcej informacji, zapoznaj się z sekcją Korekty.
- Błędny kod kraju – jeśli kod kraju na odcinku kontrolnym winiety lub w komunikacie potwierdzającym różni się od faktycznego kodu kraju na numerze rejestracyjnym pojazdu (np. A – Austria zamiast D – Niemcy), w pewnych warunkach prawnych możesz skorzystać z procedury korekty. Aby uzyskać więcej informacji, zobacz sekcję Korekty.
- Niewłaściwa kategoria pojazdu – kupiłeś e-winietę dla innej kategorii pojazdu. W takich sytuacjach może zostać nałożona dodatkowa opłata lub kara pieniężna. Aby uzyskać więcej informacji na temat kategorii e-winiet, kliknij poniższy link.
- Jeżeli pojazd posiada zezwolenie roczne na dane województwo, ale nie jest użytkowany na drogach określonych w zezwoleniu (np. jeździ po drogach płatnych innego województwa), możesz podlegać dodatkowej opłacie.
Korekty
Korekta e-winiety obowiązuje w następujących sytuacjach:
- Jeżeli numer rejestracyjny z e-winiety zawiera nie więcej niż 3 błędnie wpisane znaki. *correction can be applied also for the cases where both the plate number and the country code is mistyped
- Jeśli kod kraju podany na e-winiecie różni się od kodu kraju podanego w dowodzie rejestracyjnym pojazdu.
errorProszę zanotować
- Nie pobiera się opłaty administracyjnej za zmianę numeru rejestracyjnego z powodu błędnie wpisanych znaków „0” (zero) i „O”, „Ü” i „UE”, „OE” i „Ö” lub „1” i „i” .
- Kontakt telefoniczny lub e-mail nie mają żadnego skutku zawieszającego w odniesieniu do terminów podanych w liście z prośbą o płatność. Nawet jeśli złożyłeś dokumenty. Dlatego prosimy o zachowanie terminów płatności i składania wniosków określonych we wnioskach o płatność. Prosimy o uważne przeczytanie informacji zawartych w pierwszym wezwaniu do zapłaty.
- Korekty można zastosować również w przypadkach, gdy zarówno numer rejestracyjny, jak i kod kraju zostaną błędnie wpisane. Błędów blokowych nie można zmienić (np. WI 555 XX do 555 WI XX).
The legal requirements to complete this procedure are:
- To contact and send us the copy of the e-vignette, car registration paper and power of attorney (if you are not the subject of the fine) within 60 days from the date you received our first notification.
- To pay the correction administrative fee presented in the correction invoice within the deadline mentioned in the invoice.
I am no longer in possession of the vignette
Our company doesn’t have access to the vignette system. That is why we cannot obtain a copy for you. Even so, the seller is able to provide the copy. For this, you don’t have to go in person to the store where you bought it. You can send them an e-mail with the completed request form. Please check the following interactive map with the Hungarian e-vignette sellers in order to identify the seller and after check the list of sellers contact details to get in touch with the seller.
E-vignette sellers map
Main selling points
MOL
HUNGARY
AUSTRIA
OMV
HUNGARY
SHELL
HUNGARY
Nickelsdorf
IBUSZ
HUNGARY
Maximization
If you received two or more payment notifications for multiple unauthorized usage of the chargeable roads, you may benefit from the maximization of fines if certain procedures are met according with the Toll Decree 45/2020:
- Previously, the Maximization option was only available for more than two cases. Accordingly to the new Decree 45/2020, Maximization is also available for two cases.
- The control date of the last unauthorized use of the chargeable road occurred before the receipt of the first payment notification of the first case.
- The written petition has to be submitted within 75 calendar days from the receipt of the first payment notification of the first case via post or e-mail to UAI.
- The petition will be assessed by NUSZ Zrt. within 30 days and the decision will be notified to the petitioner. In case of approval, the petitioner has to pay the value of the first two cases in term of 30 days from the receipt of the decision.
If these criteria are met, the other cases will be automatically closed.
For more information regarding maximization please contact us.
Surcharge Amnesty
This is a new procedure available for multiple unauthorized usages of the chargeable roads that occurred after 01.11.2020.
- Can be applied for cases generated by the same owner, same vehicle and if it`s the case same trailer, but only for the cases no older than 180 days calculated from the submission date of the request for admission.
- You must file a written request.
- If you pay the equivalent of six basic surcharges (not increased) and two administration cost within 30 days of accepting the request, all your cases are amnestied.
Legal information
- The right to appeal has to be manifested within 60 days from the receipt of the first payment notification. Your application, your call or your email has no suspensive effect on the deadlines in your payment request letter. Not even if you have submitted documents. Therefore, please make sure that you don’t miss the payment deadlines specified in the payment requests. Please read attentively the information of the 1st request for payment.
- According to the Hungarian law, this excess charge does not represent a penalty, but a civil claim. For this reason vehicle holder liability applies and the driver investigation is not required.
- Information about the driver/user, leasing or rental contracts shall not be accepted by the issuing body (NUSZ Zrt.).
- For personal data protection reasons we are allowed to communicate only with the holder of the vehicle about the case. If you are not the owner of the vehicle, we may only clarify or process the case with you if you provide us a written power of attorney signed by the owner by which he mandates you to handle the case in his behalf.
- Issuing body: National Toll Payment Services Plc. – NEMZETI ÚTDÍJFIZETÉSI SZOLGÁLTATÓ ZRT. (NUSZ Zrt.).
- Relevant Legislation: Decree No. 45/2020. (XI. 28.) of the Minister for Innovation and Technology on motorways, expressways and main roads subject to toll payment and on the tolls payable.
- For more information about Hungarian regulations regarding the use of chargeable roads you can access the following link.
http://toll-charge.hu/articles/article/e-vignette-information-and-purchase - Power of Attorney of the issuing body – National Toll Payment Services Plc. – NÚSZ Zrt.
Frequently asked questions
Please check Invalid E-vignette section for more information.
If the registered plate number from the e-vignette contains no more than 3 mistyped characters and/or the country code is wrong, we can correct your e-vignette for an administrative cost. No administrative fee shall be charged for amending a registration number due to confusing the characters ‘0’(zero) and ‘O’, ‘Ü’ and ‘UE’, ‘OE’ and ‘Ö’ or ‘1’ and ’i’. For more details, visit the Corrections section.
The correction procedure in this situation can be applied only in one of the NUSZ Zrt. customer service offices. To get in touch with the National Toll Payment Services PLC please check the following link.
You can file a request for Surcharge Amnesty and pay the equivalent of six basic surcharges and two administration cost for all the cases no older than 180 days calculated from the request date. Can be only applied for cases generated by the same owner, same vehicle and if it`s the case same trailer.
We are receiving the official information regarding the owner of the vehicle at the moment of the control from Car Registration Authority where the plate number was registered. Considering that you were no longer the owner of the vehicle at the moment of the control, please send us the copies of the official documents which are attesting the ownership change (e.g. selling contract, deregistration papers).
Section 12 (1) from the Toll Decree 45/2020, states that Until proven otherwise, the payment notice under Section 33/B (5) of the Public
Roads Traffic Act, posted as a registered mail item, return receipt requested, shall be deemed to have been delivered on the day of attempted delivery if the addressee refused acceptance. If delivery failed due to the fact that the item was returned to sender from the addressee’s home address, place of residence or registered address marked ‘mail unclaimed’, ‘addressee has moved to unknown address’ or ‘moved away’, until the contrary has been proven the document shall be deemed to have been delivered on the twentieth day following postal collection. Having obtained knowledge of the assumed delivery, sender. shall notify the addressee thereof within eight business days by way of a simple mail item, notifying the addressee of the rules governing objections against the assumed delivery.
You will have to provide us a police report about the incident.
The 60 days payment period after which the amount is increased is clearly established by the Toll Decree 45/2020. If you already paid the initial request after the deadline, we are legally entitled to collect the difference. The case can be closed only after the total requested amount is processed.
In this situation you have to send us via e-mail a payment proof document issued by the bank which attest that the payment was processed before the due date. Only after we analyze the payment document we can close the case.
You may benefit from this payment method in certain conditions. For more information about installment plans please visit the following section.
First you have to make sure that the letters you are receiving are not related to a different case. You can compare the letters taking into account the reference numbers, NUSZ ID no., photos, moment of the control, location, amount etc. If you notice differences between these documents, most likely you have more cases opened in our system. In this situation we recommend you to call us as soon as possible and to make sure that you make the payment before the deadline.
Another possibility is that you made the payment but you didn’t specify any information at payment details, so we cannot assign the payment to a particular case. In this situation you have to provide us the payment proof. After that, our Accounting Department will try to identify the payment and book it to your case.
Usually NUSZ Zrt. communicates to us the fulfillment of these procedures. However this process can last a while and thus, we are keep sending you letters. In this situation you have to send us the documents issued by NUSZ Zrt. regarding your case.
If you submitted the requested documents directly to the issuing body after you received the 1st letter from UAI, according to the law and our contract with NUSZ Zrt. we are entitled to collect the administrative fees which represent the costs of holder identification, case processing cost and postal services fees.
If you sold the car a while ago and you don’t have a copy of the document, you can obtain one from the Vehicle Registration Authority.
The fine charged on the grounds of unauthorized road use shall be charged by registration number, not more than once during a calendar day. The fine charged on the grounds of unauthorized road use shall fall due on a single occasion where several successive unauthorized road uses are detected, if not more than 60 minutes have elapsed between the first and last detections made on different calendar days, and no further unauthorized road uses were established by the toll enforcement organization on either of the days of the first and last detections.
