{"id":3169,"date":"2020-10-12T16:12:21","date_gmt":"2020-10-12T14:12:21","guid":{"rendered":"https:\/\/uai.group\/ungueltige-e-vignette\/"},"modified":"2026-02-26T14:59:02","modified_gmt":"2026-02-26T13:59:02","slug":"invalid-e-vignette","status":"publish","type":"page","link":"https:\/\/uai.group\/en\/invalid-e-vignette\/","title":{"rendered":"Invalid e-vignette"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_c872228d height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_616427a6\"><div class=\"wpb_wrapper\"><h1>Hungarian invalid e-vignette<\/h1>\n<\/div><\/div><div class=\"w-separator us_custom_908758fb underline-orange size_small with_line width_default thick_4 style_solid color_text align_center\"><div class=\"w-separator-h\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\" id=\"invalid\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-7 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_1d684515\"><div class=\"wpb_wrapper\"><p>If you are navigating to this section, most probably you received a letter from us. The reason why this happened is either because you didn\u2019t pay the toll for using the Hungarian chargeable motorways, or because the e-vignette was not valid at the moment of the control.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-5 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_c872228d height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-7 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_1d684515 bullet-list\"><div class=\"wpb_wrapper\"><h2>Invalid e-vignette<\/h2>\n<h6>What could be the reasons for an e-vignette to be invalid at the moment of the control?<\/h6>\n<ul>\n<li><b>E-vignette expired or it didn\u2019t commence yet<\/b> \u2013 you have to check if the moment of the control, date and hour, was within the validity period mentioned on the e-vignette. According to the <a style=\"color: #f7931d;\" href=\"https:\/\/njt.hu\/jogszabaly\/2020-45-20-7Q\" target=\"_blank\" rel=\"noopener noreferrer\">law*<\/a> you have 60 minutes at your disposal to buy a valid e-vignette from the moment you enter the chargeable section of the road. If the control happened outside of the validity range, you may be subject of the excess charge. In this situations we recommend you to pay the outstanding amount from our letter before the 60 days deadline. If you received multiple notifications from us please visit <a style=\"color: #f7931d;\" href=\"#maximization\">Maximization<\/a> section.<\/li>\n<li><b>Wrong plate no.<\/b> &#8211; the registration number on the counterfoil or in the confirmation message is different from the registration number of the vehicle. In certain legal conditions you can benefit from the correction procedure. For more details check the <a style=\"color: #f7931d;\" href=\"#corrections\">Corrections section<\/a>.<\/li>\n<li><b>Wrong country code<\/b> &#8211; if the country code on the counterfoil or in the confirmation message is different from the actual country code on the vehicle\u2019s plate number(e.g. A \u2013 Austria instead of D \u2013 Germany). In certain legal conditions you can benefit from the correction procedure. For more details check the <a style=\"color: #f7931d;\" href=\"#corrections\">Corrections section<\/a>.<\/li>\n<li><b>Wrong vehicle category<\/b> \u2013 you purchased an e-vignette for a different vehicle category. In such situations you may be subject of excess charge or difference fine. For more info about e-vignette categories please visit the following <a style=\"color: #f7931d;\" href=\"http:\/\/toll-charge.hu\/articles\/article\/e-vignette-rates\" target=\"_blank\" rel=\"noopener noreferrer\">link<\/a>.<\/li>\n<li>If the vehicle has an annual authorization for a given county but it is not used between the junctions specified in the decree (e.g. it is used on the toll road network of another county) you may be subject of the excess charge.<\/li>\n<\/ul>\n<\/div><\/div><div class=\"w-separator size_small\" id=\"law\"><\/div><div class=\"wpb_text_column us_custom_63673326\"><div class=\"wpb_wrapper\"><p style=\"font-weight: 400;\"><a href=\"https:\/\/njt.hu\/jogszabaly\/2020-45-20-7Q\">Decree 45\/2020. (28.XI.) of the ITM on highways, main roads and their fees that can be used against the payment of a user fee<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-5 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\" id=\"corrections\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-7 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_1d684515\"><div class=\"wpb_wrapper\"><h2>Corrections<\/h2>\n<h6>The e-vignette correction applies in the following situations:<\/h6>\n<ul>\n<li>If the registered plate number from the e-vignette contains <b>no more than 3 mistyped characters.<\/b> <i class=\"fas fa-info tooltip\"><span class=\"tooltiptext\">*correction can be applied also for the cases where both the plate number and the country code is mistyped <\/span><\/i><\/li>\n<li>If the country code mentioned on the e-vignette is different from the country code provided in the car registration papers.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-5 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_7e50f706 corrections-orange height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_6417d6d1 has_text_color\"><div class=\"wpb_wrapper\"><h6><i class=\"material-icons\">error<\/i>Please NOTE<\/h6>\n<ul>\n<li>No administrative fee shall be charged for amending a registration number due to confusing the characters \u20180\u2019(zero) and \u2018O\u2019, or \u2018\u00dc\u2019 and \u2018UE\u2019.<\/li>\n<li>Your application, your call or your email has no suspensive effect on the deadlines in your payment request letter. Not even if you have submitted documents. Therefore, please never miss the payment and submission deadlines specified in the payment requests. Please read attentively the information of the 1st request for payment.<\/li>\n<li>Corrections can be applied also for the cases where both the plate number and the country code is mistyped. Block mistakes cannot be amended (e.g. BH 07 UAI to 07 BH UAI).<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_8535c5f4 height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-7 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_1d684515\"><div class=\"wpb_wrapper\"><h6>The legal requirements to complete this procedure are:<\/h6>\n<ul>\n<li>To <a style=\"color: #f7931d;\" href=\"\/de?page_id=116\">contact<\/a> and send us the <b>copy of the e-vignette, car registration paper and power of attorney<\/b> (if you are not the subject of the fine) within 60 days from the date you received our first notification.<\/li>\n<li>To pay the correction administrative fee presented in the correction invoice within the deadline mentioned in the invoice.<\/li>\n<\/ul>\n<h6>I am no longer in possession of the vignette<\/h6>\n<p>Our company doesn\u2019t have access to the vignette system. That is why we cannot obtain a copy for you. Even so, the seller is able to provide the copy. For this, you don\u2019t have to go in person to the store where you bought it. You can send them an e-mail with the <a style=\"color: #f7931d;\" href=\"https:\/\/uai.group\/wp-content\/uploads\/2020\/05\/Vignette_Copy_Request_Form_HUDEROENSRBTR.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">completed request form<\/a>. Please check the following interactive map with the Hungarian e-vignette sellers in order to identify the seller and after check the list of sellers contact details to get in touch with the seller.<\/p>\n<h6>E-vignette sellers map<\/h6>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-5 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_71a8a418\"><div class=\"wpb_wrapper\"><p><iframe loading=\"lazy\" src=\"https:\/\/www.google.com\/maps\/d\/embed?mid=1hdZ55KxQL0rZuiHrbyrIXobp_-MtiDne&amp;hl=hu\" width=\"100%\" height=\"600\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_f58827be height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><h2><b><span lang=\"EN-US\">Main selling points<\/span><\/b><\/h2>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_f58827be\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>MOL<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>HUNGARY<\/p>\n<\/div><\/div><div class=\"w-separator us_custom_080799d5 size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p style=\"text-align: left;\">+36-1209-0000<br \/>\n+36-1-464-0464<\/p>\n<\/div><\/div><\/div><div class=\"w-iconbox us_custom_1f257949 iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"far fa-envelope\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p><a href=\"mailto:ugyfelszolgalat@mol.hu\">ugyfelszolgalat@mol.hu<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>AUSTRIA<\/p>\n<\/div><\/div><div class=\"w-separator us_custom_0f6f5f75 size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p style=\"text-align: left;\">+43 1 21120 1100<\/p>\n<\/div><\/div><\/div><div class=\"w-iconbox us_custom_1f257949 iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"far fa-envelope\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p><a href=\"mailto:office@molaustria.at\">office@molaustria.at<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_f58827be\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>OMV<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>HUNGARY<\/p>\n<\/div><\/div><div class=\"w-separator us_custom_080799d5 size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p style=\"text-align: left;\">+36-1-381-9700<\/p>\n<\/div><\/div><\/div><div class=\"w-iconbox us_custom_1f257949 iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"far fa-envelope\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p><a href=\"mailto:info.hungary@omv.com\">ugyfelszolgalat@mol.hu<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_f58827be\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>SHELL<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>HUNGARY<\/p>\n<\/div><\/div><div class=\"w-separator us_custom_080799d5 size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p style=\"text-align: left;\">+36-1-436-3200<br \/>\n+36-1-436-3301<\/p>\n<\/div><\/div><\/div><div class=\"w-iconbox us_custom_1f257949 iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"far fa-envelope\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p><a href=\"mailto:info-hu@shell.com\">info-hu@shell.com<\/a><\/p>\n<\/div><\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>Nickelsdorf<\/p>\n<\/div><\/div><div class=\"w-separator us_custom_0f6f5f75 size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p style=\"text-align: left;\">+43-2146-2882<\/p>\n<\/div><\/div><\/div><div class=\"w-iconbox us_custom_1f257949 iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"far fa-envelope\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p><a href=\"mailto:shell20941@shellstationen.at\"><span lang=\"DE\">shell20941@shellstationen.at<\/span><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-3 wpb_column vc_column_container\"><div class=\"vc_column-inner us_custom_f58827be\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>IBUSZ<\/p>\n<\/div><\/div><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_8535c5f4\"><div class=\"wpb_wrapper\"><p>HUNGARY<\/p>\n<\/div><\/div><div class=\"w-separator us_custom_080799d5 size_small with_line width_default thick_1 style_solid color_border align_center\"><div class=\"w-separator-h\"><\/div><\/div><div class=\"w-iconbox iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"fas fa-phone\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p style=\"text-align: left;\">+36-96-220-124<br \/>\n+36-1-485-2700<\/p>\n<\/div><\/div><\/div><div class=\"w-iconbox us_custom_1f257949 iconpos_left style_default color_primary align_left no_title\"><div class=\"w-iconbox-icon\" style=\"font-size:18px;\"><i class=\"far fa-envelope\"><\/i><\/div><div class=\"w-iconbox-meta\"><div class=\"w-iconbox-text\"><p><a href=\"mailto:lakatos.heni@ibusz.hu\">lakatos.heni@ibusz.hu<\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_c872228d height_medium\" id=\"maximization\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-7 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_1d684515\"><div class=\"wpb_wrapper\"><h2>Maximization<\/h2>\n<p>If you received more than two payment notifications for multiple unauthorized usage of the chargeable roads, you may benefit from the maximization of fines if certain procedures are met according with the <b>\u00a0Toll Decree 45\/2020<\/b>: <i class=\"fas fa-info tooltip\"><span class=\"tooltiptext\">*Contrary to previous regulation, the owner or the operator may apply for the maximization of fines more than once in a calendar year. <\/span><\/i><\/p>\n<ul>\n<li>The control date of the last unauthorized use of the chargeable road occurred before the receipt of the first payment notification of the first case.<\/li>\n<li>The <b>written petition<\/b> has to be submitted within 75 calendar days from the receipt of the first payment notification of the first case via post or e-mail to UAI SOLUTIONS.<\/li>\n<li>The petition will be assessed by <a href=\"https:\/\/uai.group\/en\/invalid-e-vignette\/\">Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division<br \/>\n<\/a>within 30 days and the decision will be notified to the petitioner. In case of approval, <b>the petitioner has to pay the value of the first two cases in term of 30 days from the receipt of the decision.<\/b><\/li>\n<\/ul>\n<p>If these criteria are met, the other cases will be automatically closed.<\/p>\n<p>For more information regarding maximization please <a style=\"color: #f7931d;\" href=\"\/de?page_id=116\">contact us<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-5 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row height_medium\" id=\"legal-informations\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-7 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"w-separator size_small\"><\/div><div class=\"wpb_text_column us_custom_1d684515\"><div class=\"wpb_wrapper\"><h2>Legal information<\/h2>\n<ul class=\"custom-list\">\n<li>The right to appeal has to be manifested within 60 days from the receipt of the first payment notification. Your application, your call or your email has no suspensive effect on the deadlines in your payment request letter. Not even if you have submitted documents. Therefore, please make sure that you don\u2019t miss the payment deadlines specified in the payment requests. Please read attentively the information of the 1st request for payment.<\/li>\n<li>According to the Hungarian law, this excess charge does not represent a penalty, but a civil claim. For this reason vehicle holder liability applies and the driver investigation is not required.<\/li>\n<li>Information about the driver\/user, leasing or rental contracts shall not be accepted by the issuing body (Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division).<\/li>\n<li>For personal data protection reasons we are allowed to communicate only with the holder of the vehicle about the case. If you are not the owner of the vehicle, we may only clarify or process the case with you if you provide us a written <a href=\"https:\/\/uai.group\/wp-content\/uploads\/2026\/02\/UAI_Vollmacht_de-en.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">power of attorney<\/a> signed by the owner by which he mandates you to handle the case in his behalf.<\/li>\n<li>Issuing body: <strong>Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division<\/strong>.<\/li>\n<li><strong>Relevant Legislation: Decree 45\/2020 of the Hungarian Ministry of Economy and Transport (GKM) on the tolls payable for the use of motorways, expressways and main roads.<\/strong><br \/>\n<strong>Decree 45\/2020 (III. 26.) of the Ministry of Economy and Transport (GKM) on toll motorways, expressways and main roads.<\/strong><\/li>\n<li>For more information about Hungarian regulations regarding the use of chargeable roads you can access the following link.<br \/>\n<a style=\"color: #f7931d;\" href=\"http:\/\/toll-charge.hu\/articles\/article\/e-vignette-information-and-purchase\" target=\"_blank\" rel=\"noopener noreferrer\">http:\/\/toll-charge.hu\/articles\/article\/e-vignette-information-and-purchase<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"vc_col-sm-5 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"l-section wpb_row us_custom_f86a26c2 purple-background has_text_color height_medium\" id=\"faq\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column us_custom_1d684515\"><div class=\"wpb_wrapper\"><h1>Frequently asked questions<\/h1>\n<\/div><\/div><div class=\"w-tabs vignette-accordion style_default switch_click accordion has_scrolling\" style=\"--sections-title-size:inherit\"><div class=\"w-tabs-sections titles-align_none icon_plus cpos_right\"><div class=\"w-tabs-section\" id=\"1587451311714-8eb909c6-cf639ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587451311714-8eb909c6-cf639ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I bought an e-vignette. Why I still receive a letter from UAI SOLUTIONS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587451311714-8eb909c6-cf639ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Please check <strong><a href=\"#invalid\">Invalid E-vignette section <\/a><\/strong>for more information.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587451311750-9d8d1e75-63fd9ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587451311750-9d8d1e75-63fd9ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I make correction for an annual e-vignette?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587451311750-9d8d1e75-63fd9ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The correction procedure in this situation can be applied only in one of the Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division customer service offices. To get in touch with the Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division \u00a0please check the following <a href=\"http:\/\/toll-charge.hu\/articles\/article\/contact\" target=\"_blank\" rel=\"noopener noreferrer\"><strong>link<\/strong><\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587452700913-4aa1ced3-0caf9ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587452700913-4aa1ced3-0caf9ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I was not the owner of the car at the moment of the control, still I received a payment notification from UAI SOLUTIONS. What are my options in this situation?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587452700913-4aa1ced3-0caf9ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>We are receiving the official information regarding the owner of the vehicle at the moment of the control from Car Registration Authority where the plate number was registered. Considering that you were no longer the owner of the vehicle at the moment of the control, please send us the copies of the official documents which are attesting the ownership change (e.g. selling contract, deregistration papers).<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587452738097-b60db5b1-94e29ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587452738097-b60db5b1-94e29ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I didn\u2019t receive 1st letter and still, the 60 days due date was set<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587452738097-b60db5b1-94e29ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>According to the Section 7\/A,(8) from the ITM-Decree 45\/2020, the registered letter shall be deemed to have been delivered on the day of attempting delivery where the addressee <em>refused<\/em> to take over the notice. If delivery failed due to the fact that the item was returned to the sender, from the addressee\u2019s home address, place of residence or registered address marked \u2018mail unclaimed\u2019, \u2018addressee has moved to unknown address\u2019 or \u2018moved out\u2019, until the contrary has been proved, the document shall be deemed to have been served on the fifth business day following the day of attempting mail delivery. Having obtained knowledge of the assumed delivery, the sender, shall notify the addressee thereof within eight business days by way of a simple mail item, notifying the addressee of the rules governing objections against the assumed delivery.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587452758847-c9a52009-bc149ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587452758847-c9a52009-bc149ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">My car was stolen. What can I do in this case?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587452758847-c9a52009-bc149ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You will have to provide us a police report about the incident.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587452791020-d543417e-046a9ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587452791020-d543417e-046a9ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I paid the initial amount after the 60 days deadline. Why the case is not closed yet?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587452791020-d543417e-046a9ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The 60 days payment period after which the amount is increased is clearly established by the ITM Decree 45\/2020. If you already paid the initial request after the deadline, we are legally entitled to collect the difference. The case can be closed only after the total requested amount is processed.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587452794155-43c7e3e4-dbe59ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587452794155-43c7e3e4-dbe59ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I have paid in the last day before the amount increased. Still I received a letter in which the difference to the increased amount is requested. What can I do in this situation?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587452794155-43c7e3e4-dbe59ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>In this situation you have to send us via e-mail a payment proof document issued by the bank which attest that the payment was processed before the due date. Only after we analyze the payment document we can close the case.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587452889640-a5ddbfa8-0dc29ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587452889640-a5ddbfa8-0dc29ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">Can I pay the outstanding amount in Installments?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587452889640-a5ddbfa8-0dc29ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>You may benefit from this payment method in certain conditions. For more information about installment plans please visit the following <strong><a href=\"https:\/\/uai.group\/en\/payment\/#installments\">section<\/a><\/strong>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587453288462-4c0f81d8-34059ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587453288462-4c0f81d8-34059ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I already paid the fine right after I received the 1st letter. Why do I keep receiving letters from UAI SOLUTIONS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587453288462-4c0f81d8-34059ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>First you have to make sure that the letters you are receiving are not related to a different case. You can compare the letters taking into account the reference numbers,Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division, photos, moment of the control, location, amount etc. If you notice differences between these documents, most likely you have more cases opened in our system. In this situation we recommend you to call us as soon as possible and to make sure that you make the payment before the deadline.<\/p>\n<p>Another possibility is that you made the payment but you didn\u2019t specify any information at payment details, so we cannot assign the payment to a particular case. In this situation you have to provide us the payment proof. After that, our Accounting Department will try to identify the payment and book it to your case.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587453355253-42fa46e6-a93d9ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587453355253-42fa46e6-a93d9ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I completed the procedure for correction or maximization directly to Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division &#8211; office, why I am still receiving letters from UAI SOLUTIONS and why I have to pay the administrative costs to UAI SOLUTIONS?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587453355253-42fa46e6-a93d9ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Usually Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division communicates to us the fulfillment of these procedures. However this process can last a while and thus, we are keep sending you letters. In this situation you have to send us the documents issued by Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Toll Division regarding your case.<\/p>\n<p>If you submitted the requested documents directly to the issuing body after you received the 1<sup>st<\/sup> letter from UAI SOLUTIONS, according to the law and our contract with Magyar K\u00f6z\u00fat Nonprofit Zrt \u2013 Tolling Division we are entitled to collect the administrative fees which represent the costs of holder identification, case processing cost and postal services fees.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587453416603-d1c2955c-957d9ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587453416603-d1c2955c-957d9ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I\u2019m no longer in the possession of the car registration paper and so I can\u2019t send you the copy requested for correction. From where I can obtain one?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587453416603-d1c2955c-957d9ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>If you sold the car a while ago and you don\u2019t have a copy of the document, you can obtain one from the Vehicle Registration Authority.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1587453440160-5d66da9a-62119ee8-4a99\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1587453440160-5d66da9a-62119ee8-4a99\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\">I only crossed Hungary once. Why did I receive two excess charges?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1587453440160-5d66da9a-62119ee8-4a99\"><div class=\"w-tabs-section-content-h i-cf\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>The fine charged on the grounds of unauthorized road use shall be charged by registration number, not more than once during a calendar day. The fine charged on the grounds of unauthorized road use shall fall due on a single occasion where several successive unauthorized road uses are detected, if not more than 60 minutes have elapsed between the first and last detections made on different calendar days, and no further unauthorized road uses were established by the toll enforcement organization on either of the days of the first and last detections.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Hungarian invalid e-vignette If you are navigating to this section, most probably you received a letter from us. The reason why this happened is either because you didn\u2019t pay the toll for using the Hungarian chargeable motorways, or because the e-vignette was not valid at the moment of the control. Invalid e-vignette What could be...","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3169","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/pages\/3169","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/comments?post=3169"}],"version-history":[{"count":5,"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/pages\/3169\/revisions"}],"predecessor-version":[{"id":18741,"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/pages\/3169\/revisions\/18741"}],"wp:attachment":[{"href":"https:\/\/uai.group\/en\/wp-json\/wp\/v2\/media?parent=3169"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}