Did you receive an order for payment?

You will find detailed information on the debt and the procedures that can be used in different cases in our order for payment. Our Customer Service is available for additional information and to answer any questions you may have by telephone, e-mail, or post during customer service hours. Please contact us at any of our contact numbers within the payment deadline so that we can find the most suitable solution to pay off your debt.

Why did I receive an order for payment?

You may receive an order for payment from our company in the following cases:

  • you used a toll road section without a valid permit, or
  • you broke the rules regarding paid parking.

As a result, you are required to pay additional fees based on applicable legal or contractual provisions.

Based on the mandate and authorisation received from the holders of surcharge claims, our company is entitled to enforce the claim against the owners and operators of motor vehicles registered in several EU countries and in other countries, and, within this framework, to obtain the data of the motor vehicle and of its user from the official register of motor vehicles. In all cases, personal data is processed in accordance with data protection rules, in accordance with GDPR provisions.

Our data protection policy is available at: Privacy policy

Please note that the information on our webpage is for informational purposes only, and does not necessarily apply specifically to your case. The general information provided here is not a substitute for professional advice regarding your case. For accurate information about your case, please read our order for payment carefully, or contact our Customer Service before the payment deadline.

WordPress Cookie Notice by Real Cookie Banner